Director Customer & Development Services
Kirsty Ferraro
With nearly 30 years of dedicated service to the Shire of Waroona, Kirsty has a strong and diverse background in local government, specialising in corporate, governance, and financial services. Her career has been driven by a commitment to excellence, community services, and achieving meaningful outcomes for the community.
Born and raised in the Waroona community, Kirsty takes immense pride in her roots and the relationships she has cultivated over the years. Her deep understanding of the people within the region is shaped not only by her professional journey, but also by her active involvement in local community groups. These connections have provided valuable insights into the challenges and opportunities that matter most.
Academically, Kirsty has complimented her professional experience with an MBA, equipping her with advanced leadership, strategic planning, and management skills. This knowledge has enabled her to approach challenges with a balanced perspective, focusing on sustainable solutions and long-term growth for Waroona.
Kirsty continues to expand on her professional development to include customer and development services and remains steadfast in her passion for delivering high-quality service, fostering collaboration, building trust and creating innovative pathways that enhance the communities wellbeing.